TECHNICAL DEPARTMENT


WARRANTY:
All products are subject to one-year parts & labor limited warranty. Lamps and some laser products are excluded. OMNISISTEM liquid must be used with our fog machines. Use of other liquid will void the warranty. Repairs and parts provided by OMNISISTEM carry a 90-day warranty. Documentation must be provided. Repairs and parts provided by OMNISISTEM carry a 90-day warranty. The original invoice or a copy must accompany all products for warranty repairs. Items under warranty will be returned to the customer freight prepaid by OMNISISTEM using UPS ground or similar service. Other delivery requests will be charged to the customer's account. OMNISISTEM limited warranty covers the manufacturer's defective parts and labor, but does not include coverage for normal "wear & tear," misuse, negligence or accidents.

RETURNS & CLAIMS:
Return Authorization (RA) is required for the return or repair of items, prior to shipment to OMNISISTEM. Returns without an RMA # clearly posted on the outside of the box may be returned or refused by our receiving department. If a return is refused or returned due to insufficient labeling and/or missing RMA#, the sender is responsible for all shipping costs. Purchaser agrees that OMNISISTEM and/or the manufacturer will not accept responsibility, under any circumstances, for any cost or damage incurred as the result of the failure of any goods sold. The purchaser accepts full responsibility for the proper installation of items and will ensure the proper use of any OMNISISTEM products. Special care and consideration should be given to products that use liquids, I.e. bubble, fog, snow or foam. OMNISISTEM will provide assistance for the proper use of such products, but does not accept responsibility for any claims or damages resulting from the use of those products. No claim is made that any of the items in our catalogue are UL approved unless otherwise specified. However, most are manufactured according to stringent European code specifications.

* All products are intended for commercial use only.
* If a product is found to be used for non-commercial purposes the warranty if void.
* No claims will be accepted after 15 days from the original invoice.
* All disputes will be settled according to the Laws of King County, State of Washington, U.S.A.